14 Ways to De-Stress Employee Vacations

Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto... Read More

MANAGING CRISIS; when you?re too good at it

When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be... Read More

Spirits in the Corporate Boardroom.......Oh, sure......

There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are... Read More

Seeking Help

Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More

Delegate or Die!

You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More

Communicate To The Four Main Personality Types

You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More

Forget The Sandwich Technique

Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More

6 Simple Steps to Dealing with Difficult Managers

The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More

Is Your Company in Need of Family Therapy?

How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between... Read More

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Strategies for Planning and Conducting Effective Meetings

Did you know that business executives spend about half their... Read More

In Leadership, The Critical Convergence Drives Great Results

The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More

Good Idea Generation ? A Process

It seems incongruous that good idea generation can be a... Read More

What Makes A Good Media Story?

Media relations can be difficult, but also rewarding. And the... Read More

Innovation Management ? The Need For Knowledge Managers

Creativity can be defined as problem identification and idea generation... Read More

Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program

This article relates to the Recognition competency, commonly evaluated in... Read More

The Ins and Outs of Internal and External Relations

INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal... Read More

25 Super-Practical Steps to Build Your Business!

For the past several weeks, we have focused on some... Read More

Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door

The verdict is in: More and more baby boomers will... Read More

Creativity and Innovation Management: Specialisation or Generalisation?

Creativity can be defined as problem identification and idea generation... Read More

Unveiling the Value of Your Expertise

All of us have knowledge, expertise, and experience that others... Read More

Resistance - How to Handle It

Do you ever meet with resistance from other people -... Read More

ISO 9001, What Next?

The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a... Read More

The Ten Keys to Maximizing Employee Performance

1. Let people know what you expect. If people know... Read More

Warning! Meeting In Progress; May Be Hazardous To Your Career

There ought to be a sign posted on every closed... Read More

Influencing Change - A Guide for Sellers, Coaches, and Supervisors

When people or groups make a decision to purchase something,... Read More

How to Enhance Quality in Your Business

Every business must strive to provide quality products and services... Read More

Managing Yo-Yo Style

Does being managed by others smack more of "Survivor" than... Read More

Quality Hiring: Are You Doing It Right?

Quality hiring is more than running ads, screening, interviewing and... Read More

Proven Secrets to Keeping Your People and Increasing Your Profits

Why are people changing jobs so quickly these days?Here are... Read More

Qualities of a Great Manager

In the call center environment we are often only as... Read More

Creativity Management - The Value of Being Prolific

When asked his secret to success, the author Graham Green... Read More

Organizational Techniques - Tickler and Chron File

One of the biggest problems we encounter in our consulting... Read More

Tales from the Corporate Frontlines: Human Resources at Work

This article relates to the Human Resource Functions competency, commonly... Read More

Dont Wait for Tax Time to Look at the Bottom Line

A curious thing happens to entrepreneurs in the spring of... Read More